Surat, Gujarat
6 hours ago

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Sales & Customer Service Representative – Bilingual

Sales & Customer Service Representative – Bilingual   


VITALITY Products – 6-month contract (to start)  


Who We Are  

Vitality is an award-winning line of vitamins and supplements made locally in BC and sold online and at natural health stores including Whole Foods and Choices. Vitality is in a growth stage and we are searching for key team members to join us on our growth journey. The role will report to the COO, Colby Fackler. To learn more about Vitality and our products visit: Our passion is products, people and health and we are looking for a new team member who is passionate about their work. 


About the Role 

The Sales & Customer Service Representative is responsible for reaching out to our customers and retail partners across the country and providing the great experience that Vitality is known for in the industry. You should be inspired and excited by discussions about health and wellness, and you are passionate about making this conversation more accessible to a diverse audience. This role does require proficiency in both French and English. 


Key Responsibilities:   

Support and drive the marketing and sales growth of VITALITY in Canada and Quebec:   

  • Customer Service Calls – check-ins and updating on new promotions  
  • Contacting new accounts and develop into new business  
  • Supporting Key Accounts Manager and Distributor Reps with required marketing and sales support   
  • In-market support as required including retailer visits, merchandising and education*  
  • Events including attending and promoting VITALITY at industry events, consumer Health Show and retailer events (demos and special events)*  
  • Support retailers and customers clearly in English and French  
  • Support head office and marketing with French materials as required  
  • Support retailer education as required  


*COVID may impact in-market support and activities. We work with local retailers and Government guidelines to ensure health and safety.  


Selected candidate is to possess the following:  

  • Post-secondary degree  
  • Bilingual (French and English) – both written and conversational  
  • Background in sales / marketing / customer service  
  • Strong interest in natural health and lifestyle  
  • Influencer  
  • Organized, driven and responsive  


This position is supported by the National Research Council - Government of Canada. The successful candidate must be 30 years or younger, a graduate of a post-secondary school or skills school and be eligible to work in Canada.